Hotel a Bay Island

“Breakfast was good the first two mornings but the third morning was just so,so. Also the choices on the third morning, a Tuesday, was very limited”

“breakfast was very good. the room was clean and nice”

“Nice place breakfast was great.”

“The location is excellent. Right on the beach, but isolated a little from the rest of the crowded beaches of the reatif virginia beach's resort area. However, checking in with the night crew was a disaster. I had to wait almost thirty mins for Todd to check in the guest before me. Then he checked me into the wrong room and told me that was the only room available. When I finally got to the room the door wouldn't accept the key. Todd then changed my room to a non oceanfront room even though I...

“Location location location. Oh and price was great.”

“Hotel pulito e personale gentile ”

“I”

“Everything was great”

“Good location”

“Property under major renovation and not once was it mentioned on line or anywhere else. Literally walked through power tools, tarps, construction workers to get to the elevator. Our room appeared to have been renovated already but smelled like bug spray. The refrigerator was warm. The coffee maker didn't have an accessible outlet to plug it in and the people who were sent to assist in resolving any of this did not speak English and were trying to translate on an app. We could still not...

“We really liked the location, we were steps from the oceanfront. The staff was very professional and helpful. The breakfast was really good with a nice variety of choices for all. The valet service was a nice touch, well worth the $15/day as parking can be challenging this time of year. We had a very pleasant stay.”

“The room was clean enough I guess. Definitely could have been better. The door between the living room and bedroom had a door handle but no bolt so the door couldn't be closed. The shower curtain rod was falling off the wall and they filled the gap with silicone, the beds had very lumpy mattress pads on them and the mattresses were very stained. We were only given 3 sets of towels for a room that sleeps 6. The pool was never open so we didn't get to use it. The common areas werent the cleanest....

“Close to family”

“The staff was very very helpful and kind. I will definitely stay there again the next time I cometo town.”

“At check in the gentleman said he remembered me from my last visit, maybe over a year ago, all do to my last name. Reynolds as in the wrap. 😆👍”

“.”

“Breakfast always on point everytime we stay. The rooms are always clean and it’s a must we stay here everytime. The only upsetting thing is they charge almost $20 to park your car per day now. Which is greed to me but we either stay or not.”

“It was a great stay with one exception. We had an ADA room. The shower floor, which probably was once a very good no-slip surface, was very slippery. If I hadn’t had the safety bars to hold onto the entire time, it could have been interesting. I’m mentioned this at check out. BTW - this isn’t just an issue at this property - it’s happening more and more as we travel. The average hotel could save itself some immense liability issues by simply providing a “Rubbermaid” style mat with suction...

“Everything was fantastic except the TV. Limited channels and poor reception at times.”